At KaBu & Co we enforce strict quality standards with our coffee farmers. Green Beans are rigorously checked unannounced on a regular basis by our local teams. If the quality however does not match what you have ordered, we will refund you your purchase fully and you get to keep the green beans. However, due to the nature of green beans and its dependency on proper storage facilities, we cannot accept returns later than 7 days after delivery. Return requests are reviewed by KaBu & Co’s quality team on a case by case basis.
As we deal with high volume shipments, it is not viable to RMA the green beans to the farmer. You may keep the green beans for personal use.